Social Media Community Manager

DESCRIÇÃO DA VAGA

We are seeking a creative and results-driven Telecom Services Social Media Community Manager with top-notch english skills to join our team in Angola.

This is your chance to be part of a global company and help us shape the digital future of Angola!

As Community Manager in our Global Marketing team you will be responsible for developing and implementing social media strategies and campaigns to promote our networks, products, services and event participation with leads focus and drive engagement with our target audience.

KEY RESPONSIBILITIES:

1.⁠ ⁠Content Creation: Develop engaging and high-quality content campaigns for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn. Make a good usage on the creation of visually appealing posts, videos, and graphics that showcase products, promotions or events.

2.⁠ ⁠Social Media Management: Manage and maintain our social media profiles and pages, including scheduling posts, monitoring comments and messages, and responding to inquiries in a timely manner. Stay up-to-date with social media trends and best practices to optimize performance and reach.

3.⁠ ⁠Community Engagement: Foster a sense of community and interaction with our audience by actively engaging with followers, participating in relevant conversations, and encouraging user-generated content. Build relationships with influencers and partners to amplify our brand presence on social media.

4.⁠ ⁠Campaign Planning and Execution: Plan execute and monitor social media campaigns to collect leads to event meetings, promote products , events, and brand ambassadors. Collaborate with internal teams departments, to coordinate marketing efforts and ensure cohesive messaging across all channels.

5.⁠ ⁠Analytics and Reporting: Monitor and analyze social media metrics and performance indicators to track the effectiveness of campaigns, leade generation and identify areas for improvement. Prepare regular reports and insights to inform decision-making and optimize strategies for maximum impact.

6.⁠ ⁠Customer Feedback and Insights: Gather and analyze customer feedback and insights from social media channels to gain valuable insights into preferences, trends, and opportunities for innovation. Use this feedback to inform product development and marketing strategies.

7.⁠ ⁠Brand Reputation Management: Monitor online reviews and feedback related to our telecom network / products , and proactively address any issues or concerns to protect and enhance our brand reputation.

If you think your profile is suitable for the job, please send us your application.

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